What our clients say about us…

If estate agents had a fan club, we would be front row waving a giant banner for Harts Estate Agents.
From start to finish, the whole experience felt less like a stressful property purchase and more like being gently (and very efficiently) guided to exactly where we were meant to be. Dale deserves a special spotlight—equal parts professional, proactive, and reassuring, she somehow made even the trickiest moments feel completely under control. You always got the sense she genuinely wanted us to get the house, not just close a deal, and that made all the difference.
And then there’s Mandy, who is basically the definition of thorough and efficient. Nothing slipped through the cracks, every detail was handled with care, and her calm, organised approach kept everything moving like clockwork (even when we were probably overthinking everything!).  Together, they went above and beyond at every step—answering questions, chasing things up, and making us feel like more than just another transaction. It honestly felt like they were rooting for us the whole way through.  Buying a house can be a rollercoaster, but thanks to Dale and Mandy, ours felt more like a very well-managed journey.  Would recommend in a heartbeat – Thanks again

D & A (buyer)

The interaction of Harts team with us throughout has been transparent and informed at every stage. Nothing has been too much trouble and they have energetically chased down every opportunity in what has been a very difficult market to achieve a positive result. The are very experienced and professional and are at the top of their game.

Mr S (seller)

I cannot recommend Mandy from Harts highly enough. What should have been a straightforward sale turned into an incredibly complex and protracted process, due to a number of legal and third-party complications entirely outside of her control.
Throughout this, Mandy was consistently outstanding. She was always responsive, returned calls promptly, and kept communication flowing between all parties at a time when this was absolutely critical. More importantly, she went above and beyond what would normally be expected of an estate agent—proactively chasing solicitors, managing expectations on all sides, and providing calm, practical guidance when the situation became particularly challenging.
Her persistence, professionalism, and genuine commitment to getting the deal over the line played a significant role in ensuring the sale ultimately completed. Without her involvement, I am confident the transaction would have fallen through.
If you are looking for an estate agent who is proactive, reliable, and truly invested in achieving the best outcome for their clients, Mandy is exactly that.

Mr M (owner)

Many thanks to Harts Homes for their professionalism in dealing with our purchase and sale. Our transactions were not straightforward or easy but Mandy and Sarah Jayne went above and beyond to get us to our forever home. Thank you ladies!

Ms W

Sarah-Jayne and her team provided us with an excellent, responsive service when buying our house. They bring experience and diplomacy to their dealings, and nothing is too much trouble. They are extremely pleasant people to deal with. We would highly recommend Harts Homes.

Ms T 

Sarah-Jayne has been an absolute pleasure from beginning to end. She was quick to respond initially and arrange the viewing. She spent a lot more time with me and my family than I expected. She made me feel like she supporting me throughout and “just got me” she chased people relentlessly and kept me up to date right to the end . An absolute pleasure. If only more people were like this, moving house would be a lot less stressful.

Ms S (buyer)

Mandy and Sarah Jayne at Harts were a delight to sell our home with. Professional and friendly, with great communication, thank you for making the process as smooth as possible, very experienced and knowledgeable in answering our questions and understanding our concerns. Would highly recommend.

Ms B

The team at Harts helped us navigate a stressful house purchase and sale. Sarah-Jayne went above and beyond what was expected to help with both our sale and purchase. We are extremely grateful to all the team for their help and expertise. We would highly recommend using Harts for – we do not think either our sale or purchase would have happened without them.

Ms E.T.

We are absolutely delighted that we chose Harts out of all the agents in and around Henley. Mandy is exceptional and found us a great buyer in our first week and didn’t let anything rest until a successful completion. She and Sarah Jane have provided the best service of any estate agents we have ever been involved with (and there have been lots) and we would not hesitate to engage with them again!

Mr N

I cannot sing Mandy’s praises enough. We all know the house-buying process is never smooth, but Mandy and the Harts team did absolutely everything in their power to make it as easy as possible.
From consistent communication, regular check-ins and updates, constant pushing for the chain to get going, to delivering good (and bad) news to us immediately and sensitively – the list really does go on and on.
It’s been an absolute pleasure dealing with Harts and with Mandy. Hopefully we won’t be moving again for the foreseeable future, but if it came to it, I would not hesitate to call Mandy and rope her back in  Thanks to the entire Harts team – you’ve gone above and beyond to make buying our first home together an absolute joy

Ms W

Mandy at Harts Homes supported us with the purchase of our first property. She was incredibly friendly and welcoming at our viewing; was always on hand to answer all of our questions throughout the process and liaised with all stakeholders in order to push for as quick a completion as possible, which we were after. Additionally, she made herself available at short notice to let us in prior to exchange to measure everything we needed to for furniture. If we were to sell in the future, I would certainly request for Mandy to support

Mr C